Terms and Conditions

Last updated: May 13, 2025

Welcome to Annapurna Palace. Please read the following Terms and Conditions carefully before using our website and services.

General Information

By visiting or booking through this website, you agree to follow the terms mentioned here. These terms apply to all guests, users, and visitors who use our website or stay at our hotel.

Definitions

  • Hotel / We / Us / Our – Refers to Annapurna Palace, located at New Marine Drive Road, Puri, Odisha – 752001.

  • You / Guest – Refers to the person using our website or booking a stay.

  • Service – Refers to our website, online booking, and accommodation services.

  • Device – Any phone, computer, or tablet used to access our website.

Booking and Cancellation

    • Bookings can be made online or directly at the hotel.

    • Cancellation policies may vary. Please check the cancellation terms before confirming.

    • Refunds (if applicable) will be processed within 7–10 working days.

Check-in & Check-out

  • Check-in: From 12:00 PM

  • Check-out: Until 11:00 AM
    Early check-in or late check-out may be available upon request and subject to availability.

Guest Responsibilities

  • Guests are expected to maintain decorum and respect other guests and hotel staff.

  • Damage to hotel property may result in charges.

  • Illegal activities or disturbances may lead to removal from the premises without refund.

Use of Website

You may not misuse this website. Any hacking attempt, spamming, or illegal activity is strictly prohibited and may be reported.

Privacy Policy

We respect your privacy. Any personal data collected is used only for bookings, communication, or service improvement. We do not sell or misuse your data.

Read our full Privacy Policy for more details.

Third-Party Links

Our website may link to other websites. We do not control or take responsibility for third-party content or their privacy practices.

Limitation of Liability

We try our best to give you a smooth experience, but we are not responsible for interruptions due to reasons beyond our control (like power cuts, natural disasters, etc.).

Changes to Terms

We may update these Terms from time to time. Any major changes will be posted here. By continuing to use our services, you accept the updated terms.

Contact Us

If you have any questions about these Terms and Conditions, you can reach us at:
📧 Email: info@annapurnapalacepuri.com
📞 Phone: +91-XXXXXXXXXX
🏨 Address: Annapurna Palace, New Marine Drive Rd, Puri, Odisha – 752001